Privacy policy

1. Who we are

Go Healthcare, Lda. respects the privacy of its customers, partners, suppliers and website users.

This Privacy Policy explains how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

Data controller

Go Healthcare, Lda.

NIPC: 510889751

Praça Vale do Tojeiro, no. 6 A, Lazarim

2825-170 Caparica, Portugal

Email: info@gohealthcare.pt

Telephone: 210 992 771 | 211 956 778

Website: www.gohealthcare.pt

2. What data do we collect?

Depending on how you interact with us, we may collect:

Name;
Company and job title;
Email address;
Telephone number;
Address;
Information provided in contact forms;
A record of the communications exchanged;

Technical browsing data (such as IP address, browser used and pages visited).

Go Healthcare does not request health data or other special categories of personal data through the website.

3. What do we use your data for?

Personal data is used for the following purposes:

Responding to your requests for information;
Preparing commercial proposals;
Managing commercial and contractual relationships;
Comply with legal obligations;
Improving the operation and security of the website;

Sending marketing communications or newsletters, where consent has been given.

4. What is the legal basis for processing?

We process your personal data on the following legal bases:

Performance of a contract or pre-contractual steps;
Compliance with legal obligations;
The legitimate interests of Go Healthcare;

Consent, where legally required.

Whenever processing relies on your consent, you may withdraw it at any time.

5. How long do we keep your data?

Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected, or for the periods required by law.

Once the data is no longer needed, it will be securely deleted or anonymised.

Go Healthcare may share your data, only where necessary, with:

IT service providers;
Hosting and communications service providers;
Consultants, accountants or lawyers;

Public authorities, whenever there is a legal obligation to do so.

We never sell your personal data to third parties.

7. International transfers

Whenever data needs to be transferred outside the European Economic Area, Go Healthcare will ensure that such transfers meet the requirements set out in the GDPR and provide appropriate safeguards.

8. Cookies

The website uses cookies to ensure that it works correctly, to improve the browsing experience and to collect usage statistics.

Where the law requires it, your consent will be requested before any non-essential cookies are used.

9. Your rights

As a data subject, you may exercise the following rights, as provided for by law:

Access to your data;
Rectification of inaccurate data;
Erasure of data;
Restriction of processing;
Data portability;
Objection to processing;

Withdrawal of consent, where applicable.

To exercise any of these rights, please contact:

info@gohealthcare.pt

10. Security

Go Healthcare applies appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.

Even so, no transmission of data over the internet can be considered entirely secure.

11. Links to other websites

Our website may contain links to third-party websites.

Go Healthcare is not responsible for their privacy policies, and we therefore recommend reading them before providing any personal data.

12. Complaints

If you believe your data is not being processed in accordance with the applicable legislation, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese data protection authority.

13. Changes to this privacy policy

This Policy may be updated whenever necessary.

The latest version will always be available at www.gohealthcare.pt.

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